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You are welcome to provide us with your questions on this page. After receiving the message, a professional will reply to you as soon as possible.

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Shipping and Return Policy

If you purchased Filmora from Google Play or Apple Store, please make sure to log in with the corresponding Google or Apple account. If you encounter authorization issues, please check that you are using the correct account. In addition, refund requests must be made directly through Google Play or Apple Store. Filmora cannot process them on your behalf, so we recommend that you contact the platform's customer service to assist you in completing the refund process.

Please try before purchasing. The software is an intellectual property product and is considered to be used after purchase!

Software products are "digital content not provided in tangible media or online services that are completed once provided, and are provided only with the consumer's prior consent", and are not subject to the 7-day trial period.

4F, No. 92, Section 3, Jianguo North Road, Zhongshan District, Taipei City

+886-2634-2616

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MoltiAi, as an AIGC software agency, is committed to making simple and creative technology ubiquitous from a new perspective. Currently, it continues to focus on the field of digital creativity, constantly improves video creative business, actively improves office efficiency and data management, and at the same time maintains attention to the field of digital sales. With data as the core, it helps businesses to easily realize operations and enhance brand influence through innovative technology and creative content.

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